Common Problems and Solutions
- No video player, there is just a blank space where the player should be
- Update browser
- Update Flash
- Stream is frequently re-buffering, looks “choppy,” “laggy”, “pausing” or “stop and go.”
- Watch at a lower quality
- Update flash
- Check bandwidth
- Check computer resources
- Disable or enable hardware acceleration
- Black screen instead of a live video stream, even though I see a red “live” badge in the bottom of the player
- Check bandwidth
- Update flash
- Disable or enable hardware acceleration
- Watch at a lower quality
- Check computer resources
- Check that Ustream content is not being blocked by a firewall or content filtering from your local network.
- Stream is playing back at a lower than expected frame rate
- Check bandwidth
- Update flash
- Disable or enable hardware acceleration
- Watch at a lower quality
- Check computer resources